As a full service agency we have years of experience in creative design, Magento customization, technical development, third party integration (ERP Systems, POS Systems, Warehousing & Fulfillment, etc.), managed services and support.
In order to create an amazing customer experience you need all areas of your business, from logistics to customer service, speaking and interacting cohesively and coherently with one another.
With our experience and expertise in systems integration, your technologies will simply ‘work’, saving time and resources so that you can focus on other business priorities. Put simply - Integration allows shops to become merchants.
We offer subscription based eWave Magento Support (EMS) plans which include a comprehensive set of baseline services, while adding full technical application and business support for customizations on your implementation - a unique service not available from any other provider.
Marketing automation is more than email, or sms marketing. It’s understanding your customer and reaching them with the right message at the right time.
When used incorrectly, it can result in a poor customer experience. However, when optimised, it is a powerful tool to Acquire, Engage and Convert your customers.
Talk to us to day to find out how marketing automation can transform the way you communicate with your customers.
Mobile is no longer the future, it is our reality. Mobile devices eclipsed desktops in 2014 and is now the primary digital touchpoint for billions of consumers across the globe.
Speak to us today about mobility. With unprecedented uptake and growth, there’s more to do than simply going responsive.
Businesses today operate in an environment where traditional methods of differentiation are tempered by the continuous conversation between brands and consumers. The primary driver of value for consumers in now the experience they have with a brand throughout the stages of their customer journey.
To succeed in this fluid and very personal consumer driven market, you will need to understand each one of your customers.
Speak to us today about how we can orchestrate and optimise your customers journey.
We combine the most advanced set of tools with an easy to operate user interface to help eCommerce merchants get the most out of their site and turn more browsers into paying customers. With the sole goal of conversions in mind, we offer a feature rich suite of conversion technologies includes 13 conversion enhancing tools, such as optimal site-search, navigation, dynamic merchandising, campaign building and management, on-site analytics including user action based reports, cross sell and product finder tools.
Businesses are operating in an environment which is seeing an unprecedented deluge of data creation and collection. In the last year alone, the world’s data has doubled.
Today the largest challenge for any organisation is parsing through the trillions of 0’s and 1’s and finding actionable insights while keeping pace with the growing deluge of information.
Talk to us today about how we store, organise and utilise customer data for enhanced business intelligence.
Customer Experience, Marketing Automation and Conversion Platform
