Wouldn’t it be great if design, integration and support could exist simultaneously in one place? With Guidance on your side, it can. In addition to our award-winning strategy, design, and commerce solutions, we provide support services for most of our clients.
With a state-of-the-art and multi-tenant monitoring solution, Guidance’s 24x7x365 support services ensure the best overall health of the site – and, ultimately, peace of mind.
Increasing Revenue & Loyalty
Guidance leads the industry in designing eCommerce solutions that increase sales conversion and promote brand and product loyalty. We host and maintain sites in the Internet Retailer
Solutions for Wholesalers and Manufacturers
Connecting with your Customers
M-commerce sales hit $8B, in 2012. Forrester Research says smartphone-based retail sales will hit $12B, 5% of total eCommerce sales, in 2013; and, $17B, 6%, in 2014. Are you mobile ready?
Are you already behind on your mobile strategy or execution?
IDC predicts that:
686 million smartphones will be sold in 2012, reflecting a 61.3% annual growth
And they are fueling online eCommerce and social media growth. ComScore finds that in Q1 of 2013, the year-over-year retail spending in mobile is exploding:
m-Commerce growth (31%) is significantly outpacing e-Commerce (13%) and is far ahead of all consumer spending (1%)
Guidance has deployed responsive sites, mobile apps and mobile websites (HTML5) since 2009. Ask Guidance how your brand connects to mobile users versus your competition.
Find out how today
Optimizing Your Business
Ad agencies build marketing campaigns and ads for print and TV. Web development is neither. At its core for 20 years, Guidance is Los Angeles
Inspiring Action
Whether designing an eCommerce site, enterprise portal, or a simple mobile app, its success depends on a solid user experience.
Our creative experts create clear and compelling brand presences that drives engagement, action and retention.
Our creative user interface and design experts work with you to understand your goals and audience needs. Our creative services include:
Discovery & Analysis
Information Architecture
User Experience
Visual Design
Front End Services
Brand Identity Design
Creating Competitive Advantages
Your business is challenged daily by customers, new revenue channels and changing cost structures. Does your existing IT infrastructure adapt quickly to accommodate these changes and enable real-time decision-making?
Our team has integrated with more than 110 vendors and technologies to provide real-time, bi-directional feeds to other 3rd party solutions and legacy applications. These include, but are not limited to:
Collaboration Tools
Comparison Engine Feeds
Content Delivery Networks
Content Management Systems
CRM Systems
Customer Reviews and Recommendation Feeds
Database Servers
eCommerce Engines
Email/Search Engine Marketing Software
Fulfillment Platforms
Guided/Faceted Navigation
Hosting Providers
Live Chat/Click to Call Providers
Marketplace Management
Optimization Applications
Order Management/ERP Systems
Payment Gateways
Payment Security
Payment Systems
Performance Monitoring & Load Testing
Personalization Software
Rich Internet Application Technology
Search Engines
Security Certification Applications
Shipping Carriers
Site Search Products
Social Networks
Web Analytics Software
Rely on us to provide scalable, secure and stable integrations that streamline processes, cut redundancies, and decrease opportunities for error.
Driving Relevant Traffic
Which SEO tactic are you employing?
Keyword/keyphrase research
Title tags
Meta tags
URL structure
Internal linking
Content creation
External link building
Social media integration
Blogging
Landing pages
Competition benchmarking
Sitemap
Digital asset optimization
A few? All? Are they effective in increasing conversions?
We develop and implement SEO strategies that optimize your content and navigation so that your site is visited by your target audience and compelled to act.
Building Your Business
Developing an online eCommerce business is more than designing and building a site. It must support and integrate with your offline business and goals.
Our experts work with you to develop a cohesive, multichannel commerce strategy that:
Attracts New Customers
Increases Revenues
Increases Customer Loyalty and Retention
Provides Superior Customer Service and Communications
Reduces Operating Costs and Increase Efficiency
Scales for Future Growth
Measures Your Success in Metrics
Our sites facilitate more than $500 million in online sales every year. Tap our expertise to jumpstart your online channel.
Mining Data for Intelligence
Web analytics are a robust tool to maximize your site's ROI. They tell you what's working and what's not.
Our analytics gurus evaluate your business and recommend what analytics platform to use, what performance metrics you should track, and how those metrics should be measured.
If you already have a rich repository of analytics, we mine the data to provide actionable insights that will increase conversions, optimize your marketing efforts, and increase your site's usability and performance.
